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FAQ


These are our most frequently asked questions.

How long does it take for the customer to receive payment?

If you choose the ACH Bank Transfer or Debit Card Payment option it will happen within 2 business days. See details here.

If you choose the Bitcoin option the transfer will happen within 24 hours.

Are you guys legit?

Yes we are completely legitimate. We started business in March 2013, so it is a relatively new service, but we have plenty of satisfied customers. Please check out our Facebook page, testimonials page or our BBB page.

How much are the fees?

Please see our fees page.

What is the exchange rate for Bitcoin transactions?

We use the exchange rate provided by coinbase.com at the time that your gift card is processed within 24 hours of your card submission. Most cards are processed within a few hours of submission, however it can take up to 24 hours.

Why do I have to provide my bank account information for Bitcoin payments?

Unfortunately the service provided by Gift Card Drainer is a magnet for fraudsters. If we verify the customers identity then we can prove that they are indeed the person that initiated the transaction and did in fact receive payment.

Fraudsters are why it's so hard to get bitcoins anywhere online. By requiring the bank account number we are able to verify the customer's identity because banks are required to verify their customers identity. Identity verification prevents a very large portion of fraudulent transaction attempts.


Is it safe to provide my bank routing and account number?

We do not store bank account numbers anywhere. These numbers are received by us and sent to our ACH bank payment processor via ssl encryption for ultimate security.

These numbers are freely available to anyone that you write a check to. In order to take your money from your bank account with this information someone would need to forge checks with your account number on them. We are not in the business of committing check fraud. How long would that business model last? We created this site to help people get the money that is rightfully theirs.


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